The time I need to prepare an order for shipping varies. For details, see individual items.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 14 days of delivery
Ship items back to me within: 21 days of delivery
Request a cancellation within: 12 hours of purchase
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Please contact me if you have any problems with your order.
I will only use your shipping and billing address, and contact information
Christmas Delivery - December 17th - US only
Orders will ship in 2 to 3 business days. Custom items or large orders may require additional time but it is rarely over 4 business days.
Items ship from Texas either first class, priority mail, parcel select or fed ex. Average shipping time for all these services is 1 to 6 days.
Please note that these are only average times for USPS and items may take longer to arrive.
All orders are shipped with delivery confirmation and tracking.
Please contact us and we will check transit times. We try to do our best to accommodate these request. We will need your zip code.
p.s. As a disclaimer there is not a 100% guarantee your package will arrive on the date specified due to possible postal and shipping delays. However, I have had very good experience with both packages sent via USPS and FedEx arriving when they are supposed to.
If your order an item that requires a monogram or personalization you may enter the information in the comments box in the etsy part of the checkout. If you happen to forget just send us an email or convo with the information.
We love doing custom orders and will work with you to bring you vision to life. We are not limited to the designs in our etsy shop and can create a design just for you.
If you need a larger quantity or a custom size of any item please let us know and we will see if we can accomodate